USKnobs :: Shipping Policy

Shipping Policy

Shipping Policy

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All orders will be shipped via UPS Ground (unless otherwise noted) to all destinations in the United States only. Please note that UPS will not ship to a P.O. Box and all shipments are required to have an actual street address. Our Shipping and Handling rates cover the cost of shipping plus packaging materials and/or processing in a simple tiered rate policy.

USKnobs stocks most products for quick shipping via UPS Ground but there are some exceptions from the following manufacturers:

  • Emenee – All products are manufactured to order within a couple days and shipped direct from the manufacturer.
     
  • Glace Yar – Glace Yar glass knobs are hand-made to order and are shipped direct from the artist via US Postal Service. These knobs have a 2-3 week production lead time as well.
     
  • Sierra Lifestyles – These items are shipped direct from the manufacturer via US Postal Service.

Orders to be shipped to Alaska or Hawaii require additional freight charges. Please make a note in the comments field of your order if you accept the additional charges or call our customer service hotline at (800) 678-9615.

Shipping and Handling Rate Chart (based on order subtotals):

$ 0.01 – $24.99 = $  9.95
$25.00 – $49.99 = $  11.95
$50.00 – $99.99 = $  13.95
$100.00 – $299.99 = $  16.95
$300.00+ = $  19.95

You will receive a shipping notification via e-mail containing the time your order was shipped along with carrier used and tracking number if applicable.

LTL Freight: Some items in an order may be classified as "long", "bulk", or "hazardous materials" and cannot be shipped via regular UPS. They will be coded LTL (Less Than Truckload) in the product definition and you will see a note of "special shipping requirements" in the product description. If at least one item on an order is coded LTL, the entire order will qualify to ship via a LTL freight line and one freight fee of $90 will be added to your order during checkout.

Additional Handling Fees: Some products, due to the nature of the material being shipped, excessive weight, or size may incur additional handling and/or freight costs. Those products and the associated costs are noted in the description for the product under the heading Additional Handling Fees and are automatically added to the freight cost in the cart.

Expedited Shipping

If merchandise needs to be shipped Next Day Air or Second Day Air, please note your preference in the comments section of your order. If you would like a price quote for expedited shipping, please contact us at (800) 678-9615.

All Next Day Air or Second Day Air orders should be placed before 2:00pm EST to be delivered as requested.
 

International Shipping

USKnobs does not offer shipping outside of the United States. Any arrangements you make to ship a product to countries outside the United States are made at your own risk. USKnobs cannot be held responsible for any charges or fees you incur.

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